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He has issued a full refund and we have come to an amicable resolution.

Just provided screenshots in my original comment, my apologies.

I am dealing with the exact same situation with @ankur0535, we spent $800 on Google reviews and he's barely posted 4 of them in the span of 2 months. It has been over 2 weeks since the last review was posted, and he is suddenly not responsive and constantly making up excuses for why they are not...