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Thank you so much for this, this is exactly what I have. Do you know any ways how to confirm that I am older 18? It turned out that I wrote in my personal information that I am 13 years old, I changed that but still people can not write to me.

My account fits this rule. I mean it was under 18, I fixed it couple of hours ago, but still people can not write to me. What do you think does it take some days to update? Now I set my age as 21 year old

I have linked account on Facebook, but i do not use it

It says on the sender’s screen “you cannot message this account unless they follow you”

Some can write, others cannot. Those who can not DM me, wrote on WhatsApp that they couldn't DM me. It is business account, so do you know how to solve this?

Hello, I have the same problem for couple of days. I can write to anyone but users can not write to me. Did you find the way out? Please share

”You can not message this account unless they follow you” - this is what users receive when they try to write to my account. I have online shop, so I need people writing to me. Everything is ok in settings.