What is the actual ranking? Is it actually 1st in the results? Also check for that keyword does Google auto generate AI answer. I am sure I saw an article where it has nearly 50% dropped traffic but if you actually ranking in top 3 with enough impressions you should still get some clicks.
Yes as suggested it is best to find an alternative simliar product and suggest that on the page while metioning due to supplier issues we are out of stock. Surely unless its a unique design other normal refills should work in the handwash dispenser.
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