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Sorry, I shared tips for generating sales and creating a professional appearance with customer service! I was tempted to suggest a service I use for that, but didn't - I was aware it would seem like a promotion.

First of all, you need to make sure you have a great feedback score in order to appear amongst the first in the eBay search. One suggestion would be to buy a lot of cheap items and sell them for the cheapest price you can - not to make a profit but to provide the best customer service you can...