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Do you have plan to avoid this in future? You can not expect your customers see their websites down for sometimes because of other client fault and wait until the problem is fixed. I know this is a normal problem for a shared hosting, but this just happens too much for a short time. If that...

Yes, my site running wordpress has some problems after IP changed. For example, I can't import post into wordpress blog because of this error: "The uploaded file could not be moved to wp-content/uploads/2016/09". I hope it will be fixed after optimizing. Btw, please anwser my support ticket so I...