First of all, lets compare it to the links you sent me.
Secondly, you are the one who deleted a dialogue! We have a history of all your orders in a panel.
The service is that "shit" that you placed like 10 orders, there were situations you pleased us to accept your orders and spent like $15000...
You give examples of situations that do not depend on us .
There are two types of DMs requests : a request with a push notification and a hidden request that the user is not notified about .
We offer DM with push notification.
Different services use different settings, account types, types...