Ad account payment error

bluebla · 2026-11-09T17:21:52+0000

Have you checked your payment card again?

TIGG · 2026-11-09T18:02:20+0000

Try adding a new card or contact support.

endrickmie · 2026-11-09T18:20:33+0000

It happens on some new accs and also when you use card on your payment method. Try and check on your billing settings.

riven1825a · 2026-11-09T19:58:27+0000

HA Marketing Agency said:
I think you should switch to a new account.

I'm using this type of account and it's working great, but it's still the same when I switch to a new account.

riven1825a · 2026-11-09T19:59:28+0000

Vinads_88 said:
I assume you purchased a personal advertising account with a spending history; while these accounts generally perform quite well, they are prone to automatic payment errors—problems that are almost impossible to fix -)))

The type of account I'm using is a new account, with no previous spending history.

riven1825a · 2026-11-09T20:00:42+0000

Yasin12 said:
You need to verify ownership with the original provider, and also check and configure the payment methods and settings correctly.

I don't quite understand your method. Could you describe it in more detail, specifically regarding the verification process with the account's original owner?

riven1825a · 2026-11-09T20:03:18+0000

syedsaad005 said:
Billing may have been configured to use manual entry, or there was an issue with the payment method. Please verify the billing settings and ensure that the credit card belongs to you and is from the same country/currency as the account.

That sounds good. I'll try checking if the card is synchronized with the account's country location.

riven1825a · 2026-11-09T20:04:28+0000

DM_ AGENCY said:
You can make manual payments, and subsequently, your account can be set up for automatic payments once a certain threshold is reached.

I've tried this method and it didn't work. I manually paid 5 bills, but the account still couldn't process the payments automatically.

riven1825a · 2026-11-09T20:05:37+0000

TIGG said:
Try adding a new card or contact support.

I added two cards to each account that was experiencing automatic payment issues, but none of them worked, and the support team couldn't help me at all.

riven1825a · 2026-11-09T20:06:39+0000

endrickmie said:
It happens on some new accs and also when you use card on your payment method. Try and check on your billing settings.

That's correct, it only applies to new accounts with no spending history.

Aislinn Parks · 2026-11-10T07:40:49+0000

Have you checked if your card supports automatic payments? Sometimes the bank blocks recurring payments. I also check the billing settings or contact the ad platform's support.

riven1825a · 2026-11-10T10:51:28+0000

Aislinn Parks said:
Have you checked if your card supports automatic payments? Sometimes the bank blocks recurring payments. I also check the billing settings or contact the ad platform's support.

The problem isn't there, sir. Many of my accounts share the same card and can still automatically process payments, but one of those accounts doesn't.

NAM AGENCY · 2026-11-10T12:31:37+0000

I also just encountered this issue two days ago; it seems like Facebook might be having some kind of glitch

ABC _ Alice _ support · 2026-11-10T12:55:06+0000

It is very easy to address this issue. First, please check the payment method for this ad account. Next, review your payment history and the payment card(s) on file.

riven1825a · 2026-11-10T20:39:53+0000

NAM AGENCY said:
I also just encountered this issue two days ago; it seems like Facebook might be having some kind of glitch

Have you resolved this issue yet? Could you share the solution here?

riven1825a · 2026-11-10T20:40:55+0000

ABC _ Alice _ support said:
It is very easy to address this issue. First, please check the payment method for this ad account. Next, review your payment history and the payment card(s) on file.

Could you share more details, as I'm a beginner with this meta-ads platform?

Ad account payment error

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