Ad account payment error

riven1825a · Monday at 10:02 AM

Luffy Agency said:
Set your payment method as the default, then perform 2–3 manual payments; this should completely resolve the issue. Afterward, your account will be charged automatically whenever the payment threshold is reached.

It's still the same, my friend. I've tried automatic and manual payments many times, but none of them worked.

Jenny 15 · Monday at 10:02 AM

riven1825a said:
I recently purchased a personal advertising account to run ads, but when I reach the payment threshold, my account doesn't automatically pay and always prompts me to pay manually. Does anyone know how to fix this error?

The only way is to consistently make payments for at least 10 bills, and then contact the Facebook support team to request that they enable automatic payments for your account.

riven1825a · Monday at 10:03 AM

Moomlynh said:
You could try contacting the account seller, they may have already created the account with manual payment configurations.

I asked them, but they didn't know either, because he was also a new salesperson.

Ana Agency Marketing said:
first, you can try to change a new card.
if this problem is still not fixed, pls contact to meta support team. they will help you to fix it.

Meta support couldn't help me at all.

MercuryAgency said:
this problem sometimes happens. you should try to contact to Support team of facebook for help.

They couldn't help me, my friend; they all made me wait.

riven1825a · Monday at 10:05 AM

Jenny 15 said:
The only way is to consistently make payments for at least 10 bills, and then contact the Facebook support team to request that they enable automatic payments for your account.

That's a good method, I'll try it. Thank you for sharing this easy-to-understand explanation.

Vinads_88 · Monday at 12:49 PM

I assume you purchased a personal advertising account with a spending history; while these accounts generally perform quite well, they are prone to automatic payment errors—problems that are almost impossible to fix -)))

HA Marketing Agency · Monday at 12:52 PM

I think you should switch to a new account.

Yasin12 · Monday at 3:32 PM

You need to verify ownership with the original provider, and also check and configure the payment methods and settings correctly.

syedsaad005 · Monday at 3:36 PM

riven1825a said:
I recently purchased a personal advertising account to run ads, but when I reach the payment threshold, my account doesn't automatically pay and always prompts me to pay manually. Does anyone know how to fix this error?

Billing may have been configured to use manual entry, or there was an issue with the payment method. Please verify the billing settings and ensure that the credit card belongs to you and is from the same country/currency as the account.

DM_ AGENCY · Monday at 3:47 PM

You can make manual payments, and subsequently, your account can be set up for automatic payments once a certain threshold is reached.

bluebla · Monday at 5:21 PM

Have you checked your payment card again?

TIGG · Monday at 6:02 PM

Try adding a new card or contact support.

endrickmie · Monday at 6:20 PM

It happens on some new accs and also when you use card on your payment method. Try and check on your billing settings.

riven1825a · Monday at 7:58 PM

HA Marketing Agency said:
I think you should switch to a new account.

I'm using this type of account and it's working great, but it's still the same when I switch to a new account.

Vinads_88 said:
I assume you purchased a personal advertising account with a spending history; while these accounts generally perform quite well, they are prone to automatic payment errors—problems that are almost impossible to fix -)))

The type of account I'm using is a new account, with no previous spending history.

Yasin12 said:
You need to verify ownership with the original provider, and also check and configure the payment methods and settings correctly.

I don't quite understand your method. Could you describe it in more detail, specifically regarding the verification process with the account's original owner?

syedsaad005 said:
Billing may have been configured to use manual entry, or there was an issue with the payment method. Please verify the billing settings and ensure that the credit card belongs to you and is from the same country/currency as the account.

That sounds good. I'll try checking if the card is synchronized with the account's country location.

DM_ AGENCY said:
You can make manual payments, and subsequently, your account can be set up for automatic payments once a certain threshold is reached.

I've tried this method and it didn't work. I manually paid 5 bills, but the account still couldn't process the payments automatically.

TIGG said:
Try adding a new card or contact support.

I added two cards to each account that was experiencing automatic payment issues, but none of them worked, and the support team couldn't help me at all.

endrickmie said:
It happens on some new accs and also when you use card on your payment method. Try and check on your billing settings.

That's correct, it only applies to new accounts with no spending history.

Aislinn Parks · Tuesday at 7:40 AM

Have you checked if your card supports automatic payments? Sometimes the bank blocks recurring payments. I also check the billing settings or contact the ad platform's support.

riven1825a · Tuesday at 10:51 AM

Aislinn Parks said:
Have you checked if your card supports automatic payments? Sometimes the bank blocks recurring payments. I also check the billing settings or contact the ad platform's support.

The problem isn't there, sir. Many of my accounts share the same card and can still automatically process payments, but one of those accounts doesn't.

NAM AGENCY · Tuesday at 12:31 PM

I also just encountered this issue two days ago; it seems like Facebook might be having some kind of glitch

ABC _ Alice _ support · Tuesday at 12:55 PM

It is very easy to address this issue. First, please check the payment method for this ad account. Next, review your payment history and the payment card(s) on file.

riven1825a · Tuesday at 8:39 PM

NAM AGENCY said:
I also just encountered this issue two days ago; it seems like Facebook might be having some kind of glitch

Have you resolved this issue yet? Could you share the solution here?

ABC _ Alice _ support said:
It is very easy to address this issue. First, please check the payment method for this ad account. Next, review your payment history and the payment card(s) on file.

Could you share more details, as I'm a beginner with this meta-ads platform?

Kietchau9623 · 2026-11-11T05:30:44+0000

However, you should provide a screenshot of the error and the relevant reference code so that the support team can investigate more quickly.

evebeatot · 2026-11-11T08:14:16+0000

You should set up a valid payment method as your primary option and enable automatic payments if your ad account supports this feature.

Ad account payment error

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