Twitter account got hacked

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malynio

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My Twitter account got hacked after nearly falling for one of those scams where a mutual of yours tells you that they reported your account for fraud, a while later I found out that they still got into my account and changed my email and passwords, just wanted to ask for the next step? One of my claims already got shoved to the side so I sent a second one
 
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Standard automated support tickets will get rejected if the hacker already changed the linked email. Keep filing recovery requests specifically under I need to recover an compromised account and provide the original email creation receipt or old linked phone number
 
You need to report that your account has been compromised and log out of it on all devices.
 
If they already changed both the email and password, support is probably your only real option now. I’d also secure the original email account and change any reused passwords just in case they got access to anything else.
 
Don't open too many new tickets at once or their system will flag you as spam. stick to one ticket thread and send them old account screenshots, linked phone numbers, or invoice receipts if you ever had x premium
 
Change the password of your primary email immediately and enable two-factor authentication (2FA) to prevent scammers from breaking into your email a second time
 
That sounds like a common scam, keep your recovery claim open and contact X support through the official hacked account form, also secure your email and change passwords anywhere you reused them.
 
That sounds like a common phishing scam. I’d secure your email first, enable 2FA, and keep any case numbers or recovery emails from X. Since your email and password were changed, keep following up through the official X account recovery form and explain that the original recovery details were changed without your permission. Don’t submit more claims repeatedly unless support advises it.
 
This is a really annoying situation. First of all, you should go to X's official support and fill out the Hacked Account form. In it, write your username, old email, and a new email that you have control over. If your first request is closed, then instead of creating a new case again and again, reply to the same old case. And most importantly, secure your email account. If you have any screenshots or other evidence, then include them with your complaint so that the support team can understand the issue better.
 
You should fill out the form on support, do not create a new case, but reply to the old case and change your email password and set up 2FA. And the important thing is that the request to get the account back contains enough information that the account can be verified. Keep all the information correct and continue to contact on the same complaint, it is not good to send new requests repeatedly without any updates.
 
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