- Jul 3, 2018
- 3,395
- 350
The issue with account actually looks like a restriction rather than a specific ad rejection.
Please check your account quality for any pending identity verification, unusual login activity, payment issues, or any restricted business manager assets.
And also don't forget to check if your profile, ad account, or entire business portfolio is restricted. You need to know the exact issue.
Another idea would be contacting the support, but they may give you a generic reply, but you can request for a manual review for the restriction ID and relevant verification document.
Is your ad account disabled, or is your personal profile BM restricted?
Also, did this happen after any new admin or new payment method or login changes has been done?
Please check your account quality for any pending identity verification, unusual login activity, payment issues, or any restricted business manager assets.
And also don't forget to check if your profile, ad account, or entire business portfolio is restricted. You need to know the exact issue.
Another idea would be contacting the support, but they may give you a generic reply, but you can request for a manual review for the restriction ID and relevant verification document.
Is your ad account disabled, or is your personal profile BM restricted?
Also, did this happen after any new admin or new payment method or login changes has been done?