facebook support tickets

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mmzeyad

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Hello there ,
since august month its was possible to open support case ticket with Facebook and its show in my support inbox
is there any new way how to open meta support ticket
 
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I’m also interested in this. Has anyone recently found a reliable way to open a Meta support ticket when the support inbox option is no longer available?
 
Yes, looks like Meta changed the support process you can try going through Business Manager and then support and Contact Support because the option may vary depending on the account.
 
I think It is worth checking through Business help center again because some accounts still get support cases in support inbox, but the option may not appear for everyone.
 
Meta support access seems to vary by account, you can check the help center in business suite and look for Contact Support or get help to see which options are available to you.
 
Mine was also hard to find, try the business support link and check if chat is showing. It may depend on your account.
 
You can try meta business support home because the option to open a ticket may depend on your account, does the contact support option still show for you?
 
Far as I know, Meta's changed some access to support depending oon the acc and available support channels. Not sure if about any new ways to open tickets now. If it ain't in the Support Inbox, maybe checked the Help Centre while logged in on the affected acc. See what contact or support option is there for it. Start with that.
 
It seems Meta has updated its support process. Try accessing Support through Business Manager and look for the Contact Support option, as availability may differ from one account to another.
 
I think Meta changed some support options. Not all accounts can see the same support options.
 
From what I have seen, some accounts still have access to live chat support while others only get email support also it depends on account eligibility.
 
Typically, to receive support from professional Facebook specialists, you need a special type of personal Facebook account. This account allows you to call or message Meta specialists directly, providing you with immediate assistance.
 
You can monitor your support inbox for any notifications; alternatively, you can reach out to the Meta support team directly—if you meet the eligibility requirements, Meta will display the appropriate contact options for you.
 
I can still use the normal support ticket in a help center and click on contact support for help and it still works normally. You can search in those categories.
 
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