alexkapor2017
Registered Member
- Jun 5, 2018
- 51
- 24
Hi, what's going on ? our website is down today, same as yours
i sent mail to all their mails available in their website (via archive.org)Same here. Does anyone have a way to contact support?
I did the same, but no answer yet. I also think there will be difficulties receiving emails as long as the domain is down.i
i sent mail to all their mails available in their website (via archive.org)
[email protected]
[email protected]
[email protected]
[email protected]
No reply, hopefully someone from support can reach us
IIRC, last time I couldn't get a hold of them until my websites were working again. Then I opened a ticket and they told me what had happened. But not sure if their parent domain was down, It was a few years ago when it happened.I recall them being down for 4-8 hours before but they always had some form of communication. Do you ever recall them being down and zero communication?
Let's just cross our fingers and hope for the best atpAs I said, I’ve been using them for 6+ years now without any issues at all. The downtime we had in the past was usually due to technical issues with their servers/providers, but at least their official website was always online, so you could create a ticket, ask what was going on, and of course, they would reply and explain the situation.
This time, it’s the same kind of downtime, but the only new thing is that their official website is down as well. There’s basically no way or place to contact them, so we can’t even find out what’s going on.
I really hope one of their support team members here can reply to us and at least let us know what’s happening.
Yeah not looking good ATM... damnStill nothing.....
Engage with the seller on the forum before you buy - it's the only way to be eligible for Dispute Resolution if something goes wrong.