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Refund Policy
If an order cannot be completed, fails to start, or is not delivered within the expected timeframe, it may be eligible for cancellation and refund.
Refunds may be issued either to the original payment method or to the user's panel balance depending on the situation and payment provider limitations. Orders that have already been partially delivered may receive a proportional balance adjustment based on the remaining amount of the order.
Our goal is to maintain a fair and transparent order resolution process for all users.
If an order cannot be completed, fails to start, or is not delivered within the expected timeframe, it may be eligible for cancellation and refund.
Refunds may be issued either to the original payment method or to the user's panel balance depending on the situation and payment provider limitations. Orders that have already been partially delivered may receive a proportional balance adjustment based on the remaining amount of the order.
Our goal is to maintain a fair and transparent order resolution process for all users.