Valid ABN but .COM.AU still rejected?

I’ve seen people assume that if the ABN is active, the .com.au should go through.

But that’s not always the case. The domain still needs to match the .au eligibility rules, so an active ABN alone doesn’t guarantee the name will be accepted.

auDA is also looking at tightening some of the ways a domain can qualify, although those changes aren’t live yet.

Anyone here had a .com.au rejected with a valid ABN? What was the actual reason?

an active ABN only covers the Australian presence part, it doesn’t automatically make every .com.au name eligible as i know

Proxy_Soxy said:

an active ABN only covers the Australian presence part, it doesn’t automatically make every .com.au name eligible as i know

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Yep, ABN is only one piece of it. I've seen people get stuck because the domain name itself didn't line up with their eligibility.

nicenic said:

Yep, ABN is only one piece of it. I've seen people get stuck because the domain name itself didn't line up with their eligibility.

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yeah, it's right. i’d probably ask the registrar which allocation criterion is actually failing rather than just resubmitting the ABN

the domain can qualify through the business/name connection too, so knowing the exact reason for the rejection would make it much easier to fix