- Jul 10, 2017
- 341
- 112
We're looking for an experienced IPTV Support Specialist to handle customer emails and technical troubleshooting.
Responsibilities & Requirements:
- Handle customer enquiries across WhatsApp, Telegram, Live Chat, and Email through our unified support platform, where all conversations are managed in one place in real time.
- Experience with IPTV panels (MegaOTT, LionOTT, Strong 8K).
- Troubleshoot buffering, connectivity, DNS and playback issues.
- Familiarity with TiviMate, IPTV Smarters, IBO Player and similar apps.
- Excellent written English and strong problem-solving skills.
- Previous IPTV support experience is essential.
Looking for a reliable, long-term team members