We do not provide consulting or training services; we sell active and functioning Reddit accounts and monitor their status at the time of sale. If you need information on best practices for using Reddit, you can explore the Reddit section of this forum, which contains a wealth of useful and relevant information.I purchased a Reddit account from them, warmed it up for over a week, and the account was banned shortly after I created a subreddit. I reached out with details asking what might have caused the ban and how to avoid it in the future, but never received a response. Disappointed with the lack of support.
I’m not asking for consulting or training. I understand that you don’t provide guidance on how to use Reddit.We do not provide consulting or training services; we sell active and functioning Reddit accounts and monitor their status at the time of sale. If you need information on best practices for using Reddit, you can explore the Reddit section of this forum, which contains a wealth of useful and relevant information.
Unfortunately, we cannot determine the reason for your account's suspension, as we are unable to track the deciding factors, such as your IP address, the device used, your account activity, and the type of subreddit you were creating.I’m not asking for consulting or training. I understand that you don’t provide guidance on how to use Reddit.
My concern is basic post sale support. I purchased an account from you, it was banned shortly after I created a subreddit, and I contacted you with the details specifically asking whether you could identify what may have caused the ban. I received no response until now.
I’m simply expecting a seller to at least acknowledge and address a legitimate issue with a product they sold. Referring me to a forum instead of addressing the issue doesn’t really resolve the support concern.
You could have simply told me this when I contacted you directly instead of ignoring my message entirely. Responding only now, after the issue was raised publicly, gives the impression that you're more concerned about defending yourselves in the forum than actually supporting your customers. Basic communication would have been enough.Unfortunately, we cannot determine the reason for your account's suspension, as we are unable to track the deciding factors, such as your IP address, the device used, your account activity, and the type of subreddit you were creating.
Yes, of courseDid you create the Reddit accounts yourself?
Engage with the seller on the forum before you buy - its the only way to be eligible for Dispute Resolution if something goes wrong.