What's included in the delivery sheet? I'd like to know exactly what information I'll receive.
The delivery sheet includes the account details and the relevant login information you need to access the accounts. We can also organize the information clearly in a single file for easier use and record-keeping.
 
Do you have a minimum order quantity? I'm planning to start with a smaller order first.
 
Do you have a minimum order quantity? I'm planning to start with a smaller order first.
Yes, you can start with a small order—there’s no strict minimum order quantity. You’re welcome to test a few accounts first, and we can discuss bulk pricing if you decide to order more.
 
How many accounts do you currently have available in stock? I just want to make sure you'll be able to handel a larger order if everything goes well.
 
How many accounts do you currently have available in stock? I just want to make sure you'll be able to handel a larger order if everything goes well.
We currently have a good amount of stock available and can handle larger orders as well. If your initial order goes smoothly, we can arrange a larger quantity based on your requirements.
 
Can you explain how your guarantee works in detail? I'd like to know exactly what situations are covered and what isn't.
Our guarantee covers accounts that are delivered but are not working as described at the time of delivery. If an account is invalid, inaccessible, or does not match the agreed specifications, please contact us within the stated warranty period and provide the order details. After verification, we can arrange a replacement according to the applicable policy.

The guarantee does not cover issues caused by the customer's own actions, changes to account settings, policy violations, misuse, or problems reported after the warranty period has expired. It also does not cover features or specifications that were not included in the original order.

The exact warranty period and replacement conditions depend on the account type and package, so we confirm those details before the order is placed.
 
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