What is the best way to greet a potential customer?

Leavepreneur

Leavepreneur

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Let's say you want to approach a potential customer online, what title would you use to refer to them?

1 - Sir (Hi Sir)
2 - Dear (Hey dear)
3 - Bro (Yo bro)
4 - Man (hey man)
5 - Dude (hey dude)
6 - Guy (hey guy)
7 - Mate (hi mate)
8 - Buddy (Hey buddy)
9 - Boss (Hey boss)
10 - Honey (Hey honey)
11 - Mr./Mrs. (Hi Mr.)
12 - Your honor (Hi Your honor)

I personally use 1 and 3, what's the best way according to your experience?
 
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Leavepreneur said:
But we need to say something, no? Or just "Hi"?
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Just say hello or hi is generally accepted and will not hurt your sales from my experience comapared with sir for example. Some peoples may be put off if you say sir as they will assume you are from 3rd world and do shitty jobs ...... This is what i experienced
 
None of the above.

Maybe I'm biased, but literally every online interaction I've had with people who approach me with an opening that's overly formal or overly familiar have quickly switched to pitching some sort of scam.

Use "Hi/hello [name]", or even just "Hi".
 
Leavepreneur said:
Let's say you want to approach a potential customer online, what title would you use to refer to them?

1 - Sir (Hi Sir)
2 - Dear (Hey dear)
3 - Bro (Yo bro)
4 - Man (hey man)
5 - Dude (hey dude)
6 - Guy (hey guy)
7 - Mate (hi mate)
8 - Buddy (Hey buddy)
9 - Boss (Hey boss)
10 - Honey (Hey honey)
11 - Mr./Mrs. (Hi Mr.)
12 - Your honor (Hi Your honor)

I personally use 1 and 3, what's the best way according to your experience?
Click to expand...
Out of your list I'd skip "Sir" it can feel cold or even scammy in DMs. "Bro/man/mate" build rapport fast, but only if their vibe matches.
My rule: no title beats the wrong one.
"Hey [name]" or just leading with what they need converts better than any greeting word. What niche are you approaching in?
 
Leavepreneur said:
Let's say you want to approach a potential customer online, what title would you use to refer to them?

1 - Sir (Hi Sir)
2 - Dear (Hey dear)
3 - Bro (Yo bro)
4 - Man (hey man)
5 - Dude (hey dude)
6 - Guy (hey guy)
7 - Mate (hi mate)
8 - Buddy (Hey buddy)
9 - Boss (Hey boss)
10 - Honey (Hey honey)
11 - Mr./Mrs. (Hi Mr.)
12 - Your honor (Hi Your honor)

I personally use 1 and 3, what's the best way according to your experience?
Click to expand...
11-Mr./Mrs.
 
I actually stopped using generic greetings like "bro" or "dear" a while ago. If I know the person's name, I'll simply say "Hi John" because it feels more personal and professional, especially in business conversations. Out of curiosity, has anyone here noticed a difference in reply rates between using a name and a generic greeting?
 
jay2026 said:
I actually stopped using generic greetings like "bro" or "dear" a while ago.
Click to expand...

In Western English, "hello dear" isn't really generic at all, it's something you'd say to a very close loved one. It's like greeting a salesperson with "I love you".
 
Just a Hi or Hello is it's just a username and if I know their name , Hi, First Name.
 
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