That is a tough situation. Because your 'peptide' page violated Meta's strict policies on healthcare/regulated substances, they triggered a chain ban on everything linked to that Meta Business Suite or personal identity.
Here are the best steps you can take right now to try and get at least your personal accounts back:
1. Meta Verified (The fastest route to a human):
If you have another Instagram or Facebook account that is still active, subscribe to Meta Verified immediately. This gives you access to direct live chat support with a human agent. Explain clearly that your personal accounts were caught in a crossfire ban and you want to separate your personal identity from the business page.
2. The AG Method (Attorney General):
If you are based in the US, filing a complaint with your state's Attorney General (or California's AG, since Meta is based there) regarding consumer access to your data/account often forces Meta's legal team to look into the case and restore personal accounts.
3. European Appeals Centre:
Since you mentioned trying this, definitely follow through. Under the EU's Digital Services Act (DSA), Meta is legally required to review these disputes through certified out-of-court bodies, so this is actually a solid path if you are in Europe.
Note on emails: Facebook does not monitor public email addresses anymore (like
[email protected]). Any service or person claiming they can email someone to 'unlock' your account for money is a scammer. Stick to official verification support. Good luck!"