Is Amazon Reputation Management Still Worth Offering in 2026?

Hi everyone,
I've noticed more agencies are adding Amazon Reputation Management to their services.

For those already working with Amazon brands:
• Is there still good demand?
• What do clients usually ask for first?
• Are most brands focused on reviews, customer feedback, or overall brand reputation?

I'd appreciate hearing about your experience.
Thanks!

Invictus said:

yes demand is there, focus on reviews and feedback

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Thanks! That's helpful. When you say focus on reviews and feedback, do you mainly mean responding to customer concerns, or do you also monitor review trends and recurring issues over time?

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