Can't Update my Billing Address for Marketplace Thread Purchase

GNews

Elite Member

Jr. VIP

Oct 30, 2020

2,283

1,262

• May 20, 2026

• #1

Has anyone else had issues with updating their billing information on BHW?

I can't seem to get mine to change.

 

Stavro

Senior Member

Jr. VIP

May 17, 2018

937

1,344

• May 20, 2026

• #2

If you send in a ticket with your new billing address the staff should be able to get it fixed for you.

https://support.blackhatworld.com

 

GNews

Elite Member

Jr. VIP

Oct 30, 2020

2,283

1,262

• May 20, 2026
• Thread Starter Thread Starter

• #3

Figured it out.

Go to: chargebeeportal.com

Log-in.

All your modifcations must take place on that site instead of this fourm.

 

Diamond Damien

Owner BlackHatWorld

Staff member

Moderator

Jr. VIP

Oct 27, 2005

85,102

22,538

• May 20, 2026

• #4

You are correct as outlined on the Accounts Upgrade page https://www.blackhatworld.com/account/upgrades

IMPORTANT Please Read The majority of members are now on our new ChargeBee - BHW membership platform. If you need to manage your account please visit https://dcc-bhw.chargebeeportal.com/portal/v2/

Click to expand...

 

MintyGreenTea

Support Admin

Staff member

Moderator

Jr. VIP

Oct 25, 2022

1,246

1,184

• May 20, 2026

• #5

@GNews - glad you've resolved your issue. You can always Contact Support if you have any queries.

If you have further questions, please visit our newbie guide summary here https://www.blackhatworld.com/seo/s...ter-list-of-all-newbie-guide-threads.1389081/
If that doesn’t answer your question, please reach out to support.blackhatworld.com for further guidance.
Answer supplied - thread closed.