Permanently Closed Marketplace Sales Thread
- Thread starter soma56
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Have done, no response.....just like no response to Facebook page that was updated 2 weeks ago and no response to Skype - very poor show! This thread should be removed if the ops is not responding.....
emailextractions
Junior Member
- Jul 23, 2014
- 123
- 19
Hi There, and thank you for your inquiry.
There is no trial or tests of the software. Social Email Extractor has been around for many years now, had a good reputation, and its a lot of work to set up trials and demos for customers. In the future, we may setup a demo test machine that does not allow any email exporting so people can go in and test out how it all works.
emailextractions
Junior Member
- Jul 23, 2014
- 123
- 19
Sorry for the delay in responding to your messages. Unfortunately, your timing and trying to get in touch with us was not very good. I was in the middle of moving to a new house, has delays in getting my internet service back online, and this is why it has taken me some time to get back to your messages and queries here. Normally, our response times will be quick and timely, no need to worry about these issues again.
emailextractions
Junior Member
- Jul 23, 2014
- 123
- 19
Please see my messages above as to why there were some delays in responding to your queries.
emailextractions
Junior Member
- Jul 23, 2014
- 123
- 19
What mailer is best for VPS and Social Email Extractor for more inbox emails
This might be a better discussion for us to have on Skype. I believe you have already added me to Skype so hopefully in the next day or so we can touch base and I can give you some feedback on how you can improve your mailing operation.
marcusfranco
Newbie
- Apr 2, 2013
- 1
- 0
Hi, I would like to purchase as well can you send me your Skype name.Thanks.
marcusfranco
Newbie
- Apr 2, 2013
- 1
- 0
Sorry just saw it.
Yes, we finally jumped in and got this on Sunday, on running it we found a few issues that we submitted a ticket through the support desk, 3 days on and no response to the ticket and no response to the skype chat messages left on days 2 and 3.
The software runs like a dream and DOES pull loads of emails BUT if you have a problem do not expect support, as we have heard nothing since Monday. We had to sort out our own problem!
to the ticket and no response to the skype chat messages left on days 2 and 3.The software runs like a dream and DOES pull loads of emails BUT if you have a problem do not expect support, as we have heard nothing since Monday. We had to sort out our own problem!
emailextractions
Junior Member
- Jul 23, 2014
- 123
- 19
Please look up on the thread, everything is listed there.
emailextractions
Junior Member
- Jul 23, 2014
- 123
- 19
Yes, we finally jumped in and got this on Sunday, on running it we found a few issues that we submitted a ticket through the support desk, 3 days on and no response
The software runs like a dream and DOES pull loads of emails BUT if you have a problem do not expect support, as we have heard nothing since Monday. We had to sort out our own problem!
Thank you for your feedback. As I mentioned to you in my messages, I was out of the country for just over a week for a friends birthday party in Las Vegas and in California. During that time, the response times to tickets were slow.
Please note, over the next few days, support for SEE is being moved over to a ticket based system, and will be supported by a dedicated team that currently supports some of our other products. Email and Live chat support will be available 247, and they will be monitoring the email accounts as well for any issues and resolving them much faster.
Also, please note, we have been working hard behind the scenes to get SEE cleaned up nicely with a new interface, new features, and faster speeds. This information will be posted up as it becomes readily available for our users.
Your slow support issue was a one time event due to me not being available, and our support integration not being fully completed. All current and future users can rest assured that our support is top notch.
emailextractions
Junior Member
- Jul 23, 2014
- 123
- 19
Please send me an email so I can send you the details.
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