Hi Fabio and thanks for your review.
As stated above the refund was given without any hassle and I might add we were extremely happy to terminate business with yourself. We create friendly and constructive relationships with all our clients but with you it proved impossible due to your rude and rather pompous tone. We were working with you to iron out any problems and sent altered work to resolve the issues you presented, it was your call not to accept these. We have had numerous clients who have been very impressed with our work and have many satisfied repeat buyers. Also I must add mentioning personal details in a review is highly unprofessional and shows a lack of judgement and somewhat sour attitude.
Finally, apologies for my name not being King Charles but I certainly am from the UK so you're wrong there, once again displaying a lack of sound judgement and professionalism. We have spoken to a few members on the phone here in the UK, so please keep your assumptions to yourself.
As stated, your review is your opinion and you are free to leave it, but please keep it strictly factual. I have a reputation to maintain, and certainly do not like it be smeared by inaccurate information.
Cheers.