Just caught wind of this thread.
aliskorn - has voided his customer support
mike - not sure what you purhcased but dont recall u ever contacting me for support.
Helloal - made your product, now its done, if you need help operating it. Let me know.
We cant be online 24/7 and we can't make everyone happy, even though we try.
The youtube package, its youtube, they update fast and they are a very popular site, which means, just like any other software for youtube, they have to be updated.
All of our software works great when we release it and works great after we update. Now if a site goes and updates, rendering our applications useless, then we have no control over that. The only thing we can do is update the applications.
Now am I going to sell an application and then after 3 weeks if the site updates im suppose to give a refund ? No thats not how it works. Also there are tons of scammers online and more and more here often.
We have to take many measures not to get ripped off. And not refunding is one of those measures. People know our policy and disclaimer again here it is. http://www.bodeezy.com/disclaimer.php
Now if you have a question about the software and how to use it and are uncertain how to, we offer support, we may not be online 24/7 because that impossible but we are on as much as we can be. I have been updating applications, just updated twitter, and as i said we are updating youtube and the proxy machine.
Which all still work. The proxy machine still does everything but harvest proxies. Which we are adding more sources.
We have been selling and making custom applications for a long time. We provide free customer support and free updates. Non of those you will find often from other distributors. Updates come in time, its not magic you an just poof and its done lol.
If you buy a tv from walmart and after a couple months your kid or something breaks your tv, you cant go back to walmart and say that the tv never worked and its garbage.
Basically this is just a rant from some people that just dont understand how to operate things or how things work.
We dont take advantage of people and do remember and still have people making tons of money from our applications.
So if your not, best bet is to start reading and learn how to market before you accuse the software developer.