why do scrapebox wont give me a refund?

haccydal

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i wonder why scrapebox wont give me a refund, at first i open a file report on paypal that i want refund, but then i contacted scrapebox support and he told me he wont make a refund because i reported it to paypal, then i cancel my report to paypal and cancel dispute then ask scrapebox politely to refund my money but he doesnt want to give a refund....

i already beg for him like a beggar in the street to make a refund but he really wont give me a refund but then its too late for paypal to file a dispute or refund again because i already canceled my first report because i thought scrapebox will give refund after i cancel my dispute...


:(
 
Why start a dispute with paypal before contacting the company?

It's common sense to contact the company first before filing any sort of dispute. Not to mention scrapebox sais it explicitly in the sales letter that if you contact them directly they would put the refund through no questions asked.
 
and why do u need a refund? , u buy it and dont know how to use it?
or what ?
 
Know what you're doing before you do it, if you're in doubt how to proceed, ask questions.

You should've gone to the SB people and asked for a refund before you went for a PP dispute.

Once you close a PP dispute, you can't open it agan - that's it!

If SB are sticking to not giving you a refund it's your own fault for peeing them off!

Suck it and start reading how to use SB effectively and make back more than you paid for it.
 
ALWAYS go to your vendor first before filing a dispute through PayPal. I hate it when clients fail to read and/or understand that refunds are offered if requested, and instead go on to file a dispute/chargeback. It harms both your reputations, and frankly causes resentment on both sides.

Of course it sucks that they are refusing to refund you, but nonetheless you might have luck selling a license or come back at a later date.
 
sorry to hear about your troubles OP, now use your anger and LEARN how to use the program and make your money back. if don't know how use the search button on top left.

good luck.
 
Are you telling us the whole story? Why didn't you go to SB first? :rolleyes:
 
Maybe it is a sign that you should learn to use the tool ;)
 
im so sorry guys, but why wont scrapebox give me a refund? i didn't make a dispute i only use paypal first to communicate with the seller but then i accidentally click the escalate to dispute.

but i already cancel the dispute, i talk to scrapebox and i thought they will give a refund if i cancel dispute or something.


but this is my first time to encounter an online seller that dont give refund.


i even beg scrapebox to give a refund but didn't show any mercy. i hope some of you guys can help me.
 
trust me you do not want a scrapebox refund. you can do so much with it its unreal.
 
Why do you even want a refund?

Scrapebox is one of the best tools going around. If you want to succeed at SEO you need it.

Suck it up and learn how to use it.
 
im so sorry guys, but why wont scrapebox give me a refund? i didn't make a dispute i only use paypal first to communicate with the seller but then i accidentally click the escalate to dispute.

but i already cancel the dispute, i talk to scrapebox and i thought they will give a refund if i cancel dispute or something.


but this is my first time to encounter an online seller that dont give refund.


i even beg scrapebox to give a refund but didn't show any mercy. i hope some of you guys can help me.
Jesus, cammon, someone have to tell it !!!! WHAT A RETARD !!!!!!!!
 
...i talk to scrapebox ...

You should've done that first NOT go to PPal! If Scrapebox won't give you a refund what do you expect us to do?

And no way do I believe that you accidental clicked the 'dispute' button!!!

With PPal limiting accounts on a whim you raising a disupute on the SB account because you were stupid or naive is not on. Never go after a seller like this UNLESS you've tried everything, including attempting a civil request for a refund first and foremost. Otherwise you could possibly give PPal an excuse to close a seller's account.

Besides the cost of SB is not huge, suck up the loss, learn to use the tool or try and sell the license.
 
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sell your scrapebox license for $5 cheaper and I'm sure someone here will buy it.
 
You should just keep scrapebox and learn how to use it correctly and make bank with it.
 
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