Permanently Closed Marketplace Sales Thread

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Orders: 674D31D1_1 and 674D31D1_2
 
Hi @Finn,

I'm questioning your TAT. Do anyone have the same problem?

I have ordered 3 orders:
#2520414B - report promised on 21 Dec - until today NONE.
#E528EAF3 - report promised on 23 Dec - until today NONE.
#416484CF - this from my calculation, should be on 2 Jan.

No interim progress. I have checked Ahrefs for my orders, and none of the links are there yet.

Admin Edit: Please do not multi-post in sales threads as sellers can only respond once every 24 hours. Your posts have been merged.

Thanks.

Thanks for the response. The deadlines I quoted (21 and 23 Dec) are from your team's response in client dashboard, not from me. And I don't know about the holidays of your team :)

Anyway, there are still no updates from the client dashboard. Please give me the real deadline from the client dashboard.

Finn said:
Hi @anyhats,

Your orders are almost done the reason for the increased TAT are the Christmas / new year holidays that’s why we are having a small delay in delivery as my team is having a break from 20th Dec until 2nd of January.

Also, you can always reach out to us via the client panel or Skype in case of any concern. We will get back to you with the work reports asap. Thanks a lot for your patience!

Wishing you a happy new year and great time with your friends and family.

Best regards,

Finn

Please note: This isn’t a support thread so if you feel the need to reply, you can do this via the client dashboard or PM. Thanks!
Click to expand...
 
Last edited by a moderator:
anyhats said:
Hi @Finn,

I'm questioning your TAT. Do anyone have the same problem?

I have ordered 3 orders:
#2520414B - report promised on 21 Dec - until today NONE.
#E528EAF3 - report promised on 23 Dec - until today NONE.
#416484CF - this from my calculation, should be on 2 Jan.

No interim progress. I have checked Ahrefs for my orders, and none of the links are there yet.

Thanks.
Click to expand...
Hi @anyhats,

Your orders are almost done the reason for the increased TAT are the Christmas / new year holidays that’s why we are having a small delay in delivery as my team is having a break from 20th Dec until 2nd of January.

Also, you can always reach out to us via the client panel or Skype in case of any concern. We will get back to you with the work reports asap. Thanks a lot for your patience!

Wishing you a happy new year and great time with your friends and family.

Best regards,

Finn

Please note: This isn’t a support thread so if you feel the need to reply, you can do this via the client dashboard or PM. Thanks!
 
Thanks for the reply @Finn.

He PM-ed me specific updates for the orders too.
Many thumbs up for the customer service.

Now waiting for the report :)

Finn said:
Hi @anyhats,

Your orders are almost done the reason for the increased TAT are the Christmas / new year holidays that’s why we are having a small delay in delivery as my team is having a break from 20th Dec until 2nd of January.

Also, you can always reach out to us via the client panel or Skype in case of any concern. We will get back to you with the work reports asap. Thanks a lot for your patience!

Wishing you a happy new year and great time with your friends and family.

Best regards,

Finn

Please note: This isn’t a support thread so if you feel the need to reply, you can do this via the client dashboard or PM. Thanks!
Click to expand...
 
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