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Need Help: Computer Virus

Discussion in 'White Hat SEO' started by jond1, Sep 16, 2013.

  1. jond1

    jond1 Junior Member

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    Just opened an email with a virus attached in the email. Need some advice on how to get rid of it. Looks like Trojan virus. I can log into my email account but the emails will not open. Any help would be appreciated.

    Update: Just found out that the virus is called crypto locker. It encrypts your files and will only de-crypt if you pay a ransom fee of $300. Anyone familiar with it. I tried malware bytes but no luck.
     
    Last edited: Sep 17, 2013
  2. innozemec

    innozemec Jr. VIP Jr. VIP

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  3. natorob

    natorob Junior Member

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    Run Malwarebytes and see what it comes up with. If you are locked out of your av software, restart in "safe" mode and then scan using MB or your favorite av/anti-spyware program.
     
  4. frolic

    frolic Junior Member

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    And if your system tries to act funny then just remove the drive and scan it separately!
     
  5. HFlame7

    HFlame7 Regular Member

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    Use any antivirus program like Comodo Antivirus (it's free) and also Malwarebytes (also free) if that doesn't get it alone.

    If all else fails, reformat the computer.

    Bonus: Dual-install Linux and Windows. Use Windows only when needed.
     
  6. HerpDerpSlerp

    HerpDerpSlerp Power Member

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    I used to work for a fortune 500 company years ago dealing with virus and spyware. if you want to add me to skype I can remove it for you using teamviewer. I will do it for free
     
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  7. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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  8. jond1

    jond1 Junior Member

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    Update: Just found out that the virus is called crypto locker. It encrypts your files and will only de-crypt if you pay a ransom fee of $300. Anyone familiar with it. I tried malware bytes but no luck.
     
  9. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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