1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

I sent someone's credit card info to someone else - how screwed am I?

Discussion in 'BlackHat Lounge' started by theseodude, Oct 23, 2012.

  1. theseodude

    theseodude Regular Member

    Joined:
    Jun 25, 2012
    Messages:
    303
    Likes Received:
    88
    Hello,

    long story short, I sent a form that had a customer's credit card information, name and address to someone else. this someone else has no business knowing this information. it was all a mistake, I attached the wrong file.


    right now I am just wondering how screwed am I? I talked to someone who is not a lawyer but who knows a lot about the law and he said I have to inform the party whose information has been breached. But the problem is, this person is a first time client and he would definitely cancel the order if I tell them. I mean if I hired someone and they are messing up right from the start, I would probably cancel too.

    so what should I do? what are some bad things that could happen? I am so worried, how screwed am I?
     
  2. daserpent

    daserpent Power Member

    Joined:
    May 10, 2010
    Messages:
    762
    Likes Received:
    470
    The someone you sent the info to. If is a good friend, ask him to delete the file (i would personally go over to make sure he does delete it) and if he isnt a friend, tell the owner of the CC that you accidently sent the info to someone and so would recommend asking his cc company to issue a new card instead.

    if you are honest, he will appreciate it and not cancel.
     
  3. mrsix

    mrsix Power Member

    Joined:
    Sep 13, 2008
    Messages:
    785
    Likes Received:
    465
    Location:
    PNW
    It's not the end of the world but like daserpent said, come clean and fess up to it...
     
  4. silentthunder

    silentthunder Jr. VIP Jr. VIP Premium Member

    Joined:
    Feb 6, 2009
    Messages:
    525
    Likes Received:
    1,342
    Occupation:
    cpa
    Location:
    In the pink
    Look at some of the problems in the lounge at this very moment. The guy with the 2Checkout.com disaster for
    instance. You have virtually no problem at all unless you hesitate another second in telling that person you accidentally
    exposed his CC# and info so they should secure themselves and you apologize deeply. Maybe you can make it up with
    a free something that you sell if you can afford to. Don't assume the worse about their reactions but prepare for the possibility. It isn't the end of your career. :)
     
  5. worldismine

    worldismine Regular Member

    Joined:
    Feb 25, 2009
    Messages:
    350
    Likes Received:
    247
    Just tell them you got hacked and for security reasons monitor your account.
     
  6. balamut

    balamut Junior Member

    Joined:
    Aug 26, 2012
    Messages:
    105
    Likes Received:
    27
    Occupation:
    Firing People
    Location:
    Los Angeles
    I wouldn't say hacked, best bet is to inform the customer that there might have been a security breach in the system and his personal information might have been compromised. Apologize for it, preferably giving some incentive EG coupon or discount. Then tell him that even though the security risks are minimal he/she still might want to keep an eye on the CC. This way if nothing happens you got a free conscious, if it does... well then you covered your ass.
     
    • Thanks Thanks x 1
  7. qrazy

    qrazy Senior Member

    Joined:
    Mar 19, 2012
    Messages:
    1,103
    Likes Received:
    1,681
    Location:
    Banana Republic
    First thing is to inform the owner of the credit card. he might block it or do some precautionary measure before it's misused(if at all). Don't try hide this up to your client thinking of losing the order. Losing the order is 100 times better than ending up in the legal tussle. Either way you got to pay for your stupid action... Please be careful in the future..