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Domain Transfer issue

Discussion in 'Domain Names & Parking' started by JP1016, Dec 30, 2012.

  1. JP1016

    JP1016 Junior Member

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    i have a domain at alfainhost.com and now i have registered at namesilo.com and paid the amount i cannot transfer the domain because im not getting the epp code or authentication code i have also opened a support ticket for which they havent responded and that is 3 weeks before
    the error that is displaying is CURL Error: 7 - couldn't connect to host (IP: 192.154.102.210 & 192.154.103.51)
    also i cannot change the nameservers
    are they hacked or is there any way i could get my domain back by backorder or anything?
     
  2. JP1016

    JP1016 Junior Member

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    please reply
     
  3. JP1016

    JP1016 Junior Member

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    can anybody please help me on this issue its urgent
     
  4. MAC-11

    MAC-11 Junior Member

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    It seems , like most companies, they are all willing to help as long as your spending money with them. But as soon as the support ticket isnt about making a purchase they take weeks to respond. I to have 14 domains i need to transfer and I'm frankly a little scared that something , although it shouldnt be a problem, theres going to be a problem.

    Hope you get it sorted out.
     
    • Thanks Thanks x 1
  5. JP1016

    JP1016 Junior Member

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    thanks mac11 for the reply got it solved