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Buyer left neg feedback after trying to blackmail me

Discussion in 'Ebay' started by nadav_r, May 26, 2013.

  1. nadav_r

    nadav_r Registered Member

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    Hi guys,
    50 days ago I sold shoes.
    The buyer ordered size 10 and color yellow, he got exactly what he asked for!
    when he got them he said the shoes are too small and he wants to return them, I gave him some options 1. ship back get full money/ new pair, 2. I will send you new pair for half price just cuz he was waiting for a long time for them to arrive. He wanted to ship back and get a new pair, I said no problem, ship them back and I will either refund you or send u new pair 11 US. he agreed, then he went to check the post fee and it was too expensive for him so he wrote me something like: thanks but I will try to sell them here. I said ok good luck.
    all that happened like 2 weeks ago, today i get a msg from him saying "Refund me within the next 24 hours or else I will report ebay & PP u sell brand replica items: Chanel, gucci etc.." just to be clear I never sold those stuff. Clearly it's just a threat!
    I told him if he wants his money ship back the shoes first, then he didn't answer and left me a negative feedback saying "Selling replica items! Worst seller ever, will be reporting to ebay & paypal!"
    Now I wanna call ebay to tell them to delete it, but from what I have been reading on the internet I'm not sure ebay is gonna remove it..
    What do you think I should do right now? damn this neg feedback ruing everything for me..

    Any help would be much appreciated !
    Thanks
     
  2. Panther28

    Panther28 Elite Member

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    report the whole thing to ebay. And get that buyer out your life by any means possible Full refund, and forget about the item.

    Make any required process adjustments to your system, based on this experience, and get selling again.
     
  3. niroshana35

    niroshana35 Jr. VIP Jr. VIP Premium Member

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    Explain clearly what happened to ebay, and if you didn't do some thing wrong from your side then nothing to worry and if your explanation is fair enough ebay might remove that negative feedback from your profile.
     
  4. nadav_r

    nadav_r Registered Member

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    Thanks for your help guys.
    Ok here is what happened,
    I called EBAY and they removed his negative feedback from my account.
    Now, how can I block him so he won't be able to "report" my listing and to bug me in general?
    Is there anything like this at all?
     
  5. Edekski7air

    Edekski7air Newbie

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    Ebay should remove it at any time if you have a prob like that. In regards to him harrassing you on ebay it takes more than one report to cause problems due to this issue.
     
  6. davids355

    davids355 Jr. VIP Jr. VIP Premium Member

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    Explain everything to eBay - be impartial and give them all evidence.

    I have had feedback modified by eBay for similar circumstances.
     
  7. NRStech

    NRStech Registered Member

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    Look here for more info about blocking bidders:
    http://pages.ebay.com/help/sell/manage_bidders_ov.html

    It will block him from buying stuff from you, there is no way to block someone from report your listing - everyone can do that even if you blocked them
     
  8. nadav_r

    nadav_r Registered Member

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    Update:
    He sent me an email that he went and meet some "shoes expert ppl", and as moment as they opened the box they told him the shoes are fake, LOL u have so many pricks in this world =\
    Anyway I didn't reply him. F*ck him !!