I logged in to my AdCenter account today and was met with this new message:

You recently submitted new ad groups. As part of the editorial review process, we have reviewed the ads and keywords that are associated with the ad groups. Unfortunately, we were unable to approve some of them.
You can edit the ads or replace any disapproved keywords and we will review them again.
To edit an ad:
1. Click the Campaigns tab.
2. On the Select a campaign page, click the campaign that contains the ad group you want to edit.
3. Click the Ads tab.
4. In the Ad title column, click the ad you want to edit.
5. Edit the information in the Ad title, Ad text, Display URL, and Destination URL boxes.
6. To see how the ad is displayed to your customers, view the Ad preview box.
7. Click Save.

There was no mention of which campaign or ad was at issue, so I started looking through all of them. After about an hour, I found that all ads were active and all keywords were active. So, I contacted support and asked for clarification on what ads/keywords were disapproved and what action I should take. I received this response:

You recently submitted new ad groups. As part of the editorial review process, we have reviewed the ads and keywords that are associated with the ad groups. Unfortunately, we were unable to approve some of them.
You can edit the ads or replace any disapproved keywords and we will review them again.
To edit an ad:
1. Click the Campaigns tab.
2. On the Select a campaign page, click the campaign that contains the ad group you want to edit.
3. Click the Ads tab.
4. In the Ad title column, click the ad you want to edit.
5. Edit the information in the Ad title, Ad text, Display URL, and Destination URL boxes.
6. To see how the ad is displayed to your customers, view the Ad preview box.
7. Click Save."

The same damn message!! Has anyone received this message before and been unable to find any ads or keywords that weren't active?


-SDT