So have you heard about the recent $4.99 domains promotion from 1and1? Course you did and I did too and bought 3 domains from them right away.

Did you know that when you purchase a domain, they don't charge you immediately? I mean, they wait like 2 weeks, create an invoice and then they charge you.

To my great surprise, my invoice's total was $26.97 for them 3 domains. That's right! It's $8.99 per domain instead of $4.99.

I sent them email and waited 48 hours, no reply but they DID charge me the $26.97 on my credit card.

What if I purchased like 10 domains? I would be charged $89.90 instead of $49.90!

When I was ordering the domains, a total of $4.99 for each domain WAS shown and not $8.99!!! WTF!?

I didn't know that large incorporated companies could be so....well idk-can't find a word foul enough to describe them.

maybe they offered you some extra stupid services like godaddy is doing for 1$ domains

I ordered three too but I was lucky cause they had me waiting for so long before the domains were even created I canceled the bill on paypal. So they can't charge me. Now apparently they made the domains but I canceled my bill so I don't want them no more

Originally Posted by astonmartin

next year they would charge u $20-25 per domain.. no jokes... happened before.. move the domain away from them asap..!

Thought so! I'll be moving them domains somewhere safe after the grace period.

Originally Posted by mazgalici

maybe they offered you some extra stupid services like godaddy is doing for 1$ domains

Nope, it's the 3 domains. $8.99 per domain, clearly shows on the invoice.

Originally Posted by vix__

I ordered three too but I was lucky cause they had me waiting for so long before the domains were even created I canceled the bill on paypal. So they can't charge me. Now apparently they made the domains but I canceled my bill so I don't want them no more

LOL that was lucky. Anyway, I bought linux hosting a couple months ago from them with my credit card (no Paypal) and I used the same account to purchase the domains.

Hosting really sucks there and pretty much all of their services I guess!

Not trying to harp on anyone, but this is why people need to start reading the fine print. That big ass terms of service thing that you always agree to without reading it, that is what needs to be read in order for you to understand why they are offering this promotional price...

Sure they will give you a $4.99 domain name for the first year, but after the first year, they are going to charge you $20-25 a year for the domain, most likely automatically to your credit card...

The same thing is being done on those **************** sites... Sure, you can get your credit report for free, if you sign up with another service, probably free for 7 days, and when you forget to cancel, they charge you...

Nothing is being done illegally, they aren't scamming you, people just aren't reading the fine print...

Email and ask before you buy. Any problems you have the email to as proof.

Originally Posted by carter7984

Not trying to harp on anyone, but this is why people need to start reading the fine print. That big ass terms of service thing that you always agree to without reading it, that is what needs to be read in order for you to understand why they are offering this promotional price...

Sure they will give you a $4.99 domain name for the first year, but after the first year, they are going to charge you $20-25 a year for the domain, most likely automatically to your credit card...

The same thing is being done on those **************** sites... Sure, you can get your credit report for free, if you sign up with another service, probably free for 7 days, and when you forget to cancel, they charge you...

Nothing is being done illegally, they aren't scamming you, people just aren't reading the fine print...

Originally Posted by carter7984

Not trying to harp on anyone, but this is why people need to start reading the fine print. That big ass terms of service thing that you always agree to without reading it, that is what needs to be read in order for you to understand why they are offering this promotional price...

Sure they will give you a $4.99 domain name for the first year, but after the first year, they are going to charge you $20-25 a year for the domain, most likely automatically to your credit card...

The same thing is being done on those **************** sites... Sure, you can get your credit report for free, if you sign up with another service, probably free for 7 days, and when you forget to cancel, they charge you...

Nothing is being done illegally, they aren't scamming you, people just aren't reading the fine print...

Looks like you didn't read/understand my OP!

Anyway, they emailed me back and offered me $12 refund. So, I'm happy for now.

It's not a matter of reading the fine print, it's a matter of 1&1 sucking ass.

i've been with 1and1 for years, no problem here. Not sure why you are though.

I left Godaddy. Cheap stuffs are not ALWAYS good. Never in my life went to the 1and1 website. I am now with Namecheap. Safe with no surprises.

Originally Posted by citizenx28

I left Godaddy. Cheap stuffs are not ALWAYS good. Never in my life went to the 1and1 website. I am now with Namecheap. Safe with no surprises.

I was going to suggest them actually.

I think some people are missing the point, it's one thing to get caught out by a company charging you over the odds for renewals but in this instance it appears that it is a billing error. I would contact them and ask what's going on. Re-read the website and the T&Cs first though. Make sure you know what's on offer.

I never trusted 1and1, my friend used it and had many issues with them, support sucks as I know.

Hi everyone, this is my first post here,

Well, maybe I am the first one that will say, No, this is not true,
I been with 1and1 more then 2 years, I use 1and1 and hostgator.

Of course, it happen to me too, you see a promotion, then you go and buy
domains from them, they always have domain promotions.

The thing is I never contact them by email, always by phone, and in the next tow days my money is refunded.
It happen to me just week ago, for the same $4.99 promotion, I called them and they refunded the difference which is $4.

I have always used phone support with 1and1 and never had issues. Their email support works but they lag to respond. So in that aspect I'm happy. However their hosting is laggy compared to other hosts I use.

If you ever want to cancel the domain have fun. I canceled 4 domains last year and had to fax a bunch of shit to them.

yeap, bought 2 domains, they've charged me 8.99. I had to buy them anyways, but I'm gonna give them a call & have a chat about this, because it's ridiculous. Not that I care about the $10.

1and1 is slow as shit for anything to get done. The servers are slower than donkeys walking across the desert. They are fine if you are a simple business doing normal things but for IM they are the suck. DON'T USE 1AND1 for web work you will regret it. Although I do find their free image gallery of 2k images kind of useful...

there is no doubt about it 1&1 is a shitty domain name provider, if you try transferring a domain to them they want u to fax in shit to them..come on in this day and age people are still faxing shit?? so I just never bothered.

they charged me 8.99 too for the 4.99 domain so I called and they refunded the difference claiming a problem when ordering thru the control panel whit is pretty shitty..

and not to mention what a royal pain in the ass to cancel your domain. they have a complete different control panel just for that which is complex as shit cancel.1and1.com
I am slowly moving all my domains from 1and1 but just took advantage of the 4.99 offer for a single domain name.

I bought some domains off of someone a few years ago, little did I know they were at 1and1. To this day they are still in there. I have not payed a single bill, nor used the domains. I don't know what the hell is going on but I still own them..

Funny how some people are suggesting godaddy when their domains are more expensive at $11.99/year... it's like $10.10 for renewing, but still that's more than $8.99. namecheap is around $9.29 or something...

still searching for a great registrar as I have thousands of domains... anyone know of one with free privacy, unlimited DNS options and email? would help.

1and1 billing will refund the money if you just let them know they made an error... that being said, gregstereo has it right.. they do suck.

Originally Posted by confined

Funny how some people are suggesting godaddy when their domains are more expensive at $11.99/year... it's like $10.10 for renewing, but still that's more than $8.99. namecheap is around $9.29 or something...

still searching for a great registrar as I have thousands of domains... anyone know of one with free privacy, unlimited DNS options and email? would help.

Have you tried Netfirms? Use promo495 for discounted price plus FREE WHOIS privacy. BTW the coupons will only work per transaction. And i think its has a limit. I think 5 domain.

1&1 registered domains and sent invoice. The amount was correct 4.99 per domain

Originally Posted by vix__

I ordered three too but I was lucky cause they had me waiting for so long before the domains were even created I canceled the bill on paypal. So they can't charge me. Now apparently they made the domains but I canceled my bill so I don't want them no more

I did the same thing, and then a few weeks later I received an invoice via physical mail saying if I didn't pay my outstanding balance they would forward it to a collection agency :/

Originally Posted by ohhcrapitstim

I did the same thing, and then a few weeks later I received an invoice via physical mail saying if I didn't pay my outstanding balance they would forward it to a collection agency :/

Ignore it. They did the same to me. I told them go fuck themselves and I never heard from them again.

I have registered several dozen domains for .COM, .NET, .ORG and only .ORG domains were discounted - com and nets were charged in full. They said if i order through control panel then discounts do not get counted. They refunded the difference to me.

Why they are not good?

Also when i transferred domain to someone else, i had received all emails except one final where i had to click link to finally release domain. If i would not click then domain would get released after 5 days. This is 1st reason why they are not good.

In control panel you cannot select all domains and DNS them all together, you have to do this one by one. This is second reason.

In control panel where you cancel domains, if you have like 100 of them, you have to click "Next" every screen to get to the specific domain. You cannot search there. This is third reason.

Hi,
I have bunch of domains and hosting at 1&1 and my clients too.
In 4 years, I (we) never had any problem w/ them.

vYk

1&1 are the worst I've ever used.

Most none standard Cpanel - bloody expensive - invoice trickery - and for a wordpress user like myself they don't have an auto install option.

The servers are not even that fast for all the extra cost.

Shit

Scritty

Try netfirms. I have a couple domains with them and they are solid.

Originally Posted by confined

Funny how some people are suggesting godaddy when their domains are more expensive at $11.99/year... it's like $10.10 for renewing, but still that's more than $8.99. namecheap is around $9.29 or something...

still searching for a great registrar as I have thousands of domains... anyone know of one with free privacy, unlimited DNS options and email? would help.

I was charged $19 something for six domains..it was suppose to be less than that. I could have sworn the morons charged me, but then I received an letter that they would threaten to put it into collections...Don't ever try to register name servers there. It will be the biggest damn headache ever. It's been a week and it's still screwed up. I asked my VPS host what the issue was, and it pointed back to these morons who told me everything was fine. Seriously stay far away, awful customer support, and they do not know a damn thing.

I'm glad I never went for the deal, I knew something shit like that would happen. 1and1 sucks and this just proves it

Here's an update for you guys!

So, I purchased a total of 8 domains for 4.99 each and they created an invoice saying that I owe $8.99 for each domain. I emailed them and they said that they will charge me 8.99 for each domain and credit half of that amount to my credit card after getting over-charged!

I didn't want to do that, so, I asked my bank to deny the transaction. As a result, they locked my account and I lost all my domains! They wouldn't even give me the auth codes so that I can transfer them....

1AND1 is full of shit, don't even think about purchasing your domains their!

Never fall for such shit offers. Always internetbs.net!

Originally Posted by ohhcrapitstim

I did the same thing, and then a few weeks later I received an invoice via physical mail saying if I didn't pay my outstanding balance they would forward it to a collection agency :/

Same here. I actually did get contacted by the debt collection agency. Told them what happened and that I would not be paying so they might as well give up. Never heard from them again.

well they have to make mone ysomehow

Just google "1&1 paypal agreement" and check for more people getting scammed by 1&1.

yer fuck 1&1 i moved since i did this with them so best of luck to them.

I had a few issues with 1&1, although I always got my sale domains as advertised (they used to $.99 .infos and $4.99 .coms pretty much anytime you want which is why I bought - just transfer before the year is up to someone else who charges a normal rate or they'll be $8.99).

I can say when I stopped using them is when my problems arose. I closed my account and all and left a batch of domains, maybe 15-20 or so, that I don't use anymore there to expire - not going to bother transfering out a domain for a couple of months (ever tried to transfer a domain with 1&1? It takes like 3 fucking hours to get all their confirmation e-mails and click the links) so I figured I'd just leave them and let them expire. After quite a long time I get notice from collections that these were all auto renewed even though I have no access to them and instead of billing me (probably can't since I closed my account) they just let them all re register and then let some months pass and sold my debt to a collections agency. That's plain evil.

1 and 1 have a real problem with one hand not knowing what the other hand is doing. I had used them for my hosting and domain purchases for a few years and have had many problems with their billing department. Try Calling 1-877-300-8316 Tell them you need to talk with a superviser and tell them what happened. make sure you have a copy of your bill and the date you made the purchase and they will give you a refund. I have gotten a refund everytime I have had a problem, which is at least 5 times. I figure as long as they solve the problem then I'm happy as I have gotten 10 domains for what GoDaddy would have charfed for 5 or 6. I am a firm beliver in saving money.
Hope this helps. Another nuber to reach them is 1-866-991-2631

For my domains, I've been using name - their price is all right but I've had no problem with them so far. I never did like 1and1, they always seemed a bit off to me.

I've used 1and1 for years, and never had a problem with billing. I've had some issues with their technical support, but so far, not the billing.

I always use a VCC and manual renewal at Godad*y..Saves me the horror :P

Tell you what guys, try Netfirms instead. They also have $4.95 domains with privacy. Only with coupon code but you can use unlimited ...

I was planning on taking this offer because I need cheap hosting and domains. Thanks a lot for letting me know.

I just ran into this thread because it seems they over-billed me at regular price when it was supposed to be $4.99. It's a bit odd because a month earlier I registered one for $0.99.

The past 5 years I've had no trouble at all, personally or at work for clients. Their support, though obviously outsourced to a third world country (my guess is India), is very good. Hosting is cheap and most importantly their servers are pretty fast compared to other cheap hosts. Go to net firms but they're over-priced in everything imo. If you're going to transfer it out after the year's up, it might be a good idea, but that's why I like 1and1. I don't think you can beat a regular price of $9.99 a year? Even with the hosting, sure you get a decent 'Sales' rate for a year or two at NetFirms, but after that you're spanked with at least twice the cost.

I'll be calling 1and1 tomorrow and see how it goes. I might have to threaten transferring everything out for my $5 lol, which even though is a pain, I have no problem doing. It's too bad I didn't take screen shots or something, because I have no real proof, but hopefully I won't need them.