My personal fave backup screwup was when a co i worked for was with a host that guaranteed backups. One of our primary shopping carts dies and after 2 or 3 days of futile effort we asked them to recover the site from backups. We'd lose orders but at least the cart would be back.
The answer? "Backups are overwritten every 24 hours". SO, by the time we decided to recover, the good cart was replaced with the bad.
I asked them on the phone WTF good is a backup that's only good for less than a day?? The tech acted like he didn't understand my reasoning. Needless to say we left the second our shite was moved




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