I sooooo didn't want to see this spill over to a new thread.
Not throwing stones at you Rob but c'mon dude; we already have that big long soap-opera of a thread on this already. Is there really any need to start a new one? You know it's just going to be the same back and forth as the other thread ended up being.
For what it's worth I think the "representative" that you've been trying to deal with has treated you like a stupid shit (undeservedly) on this forum and the byproducts of that will only serve to hurt their business. I was seriously considering buying this script( only because it's one of the VERY few things that I've heard of that I can't pilfer-

) but there's no way I would subject myself to " Just wait untill so and so gets back and you'll get what you paid for".
Just saying Rob. The damage is done. Let it go dude.