AFF affiliate customer support....non-existent?

flipstyle

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Joined
Sep 19, 2010
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Ok, here's the quick deal. I've sent them quite a bit of traffic the last month and finally got my first two 'sales' this past week. They obviously need my w-9 form so I've tried to fax it to the specified number on their webpage and each time (over 5 times) it said the receiving fax machine has a problem. Tried emailing customer support as well as the 'affiliate managers' for 3 days now with not a single response. Even tried adding them on ICQ (they've been away and online on and off throughout the day, so I know it's active) and not a single reply.

I'd like to give every network the benefit of the doubt, but as a large network...am I missing something here or are they just REALLY slow with responses?

Your experiences?
 
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