Check. You must have a threshold. Every clickbank account (whether vendor or affiliate) has a threshold.

Originally Posted by neo3187

that is it?? no time threshold?? cz ive got sales through my affiliates also... none of those buyers have taken a refund...

Originally Posted by ScrapeBoss

Check. You must have a threshold. Every clickbank account (whether vendor or affiliate) has a threshold.

ive launched the product as a WSO also and to be very honest I find it better... no hassles at all....catering the target audience... CB has driven me nuts... i see a sales notification mail but I dont feel ive earned anything as I have no idea when will I get the check..

Check your account for the check payment.

Refunds are part of your losses. These are digital products so the terms "return" and "refund" are somewhat irrelevant.

Clickbank rip-off users make such purchase and if they didn't find push button solution to their make money problems or <insert reason> they'll ask for refund. I think there should be buyers protection policy atleast in some network. Sad to see such transaction of yours hurting your business. Why not move to e-junkie or any other better site ?

Start phone verifying sales there are many of these services.

... Make a page. Before you can continue your purchase we need to verify your identity...

(Google MaxMind or there are other companies which provide this service)

Then you can show click bank that they did in fact want to purchase the item. Log there IP and show it to click bank and ask them to compare that IP to the persons to see if they are lieing.

You are right with your suggestions. Unfortunately, clickbank does not listen to those things.

Once a refund or chargeback is to be claimed within those 60 days, you have no point.

Originally Posted by the_demon

Start phone verifying sales there are many of these services.

... Make a page. Before you can continue your purchase we need to verify your identity...

(Google MaxMind or there are other companies which provide this service)

Then you can show click bank that they did in fact want to purchase the item. Log there IP and show it to click bank and ask them to compare that IP to the persons to see if they are lieing.

You right. e-junkie is good. The problem is that you wont be able to get affiliates promoting your products for you.

There are thousands of hoplinks per day from clickbank affiliates promoting my products. Imagine how much that would cost if I were to generate such page views per day through ppc, ppv, etc.

Originally Posted by synfig

Clickbank rip-off users make such purchase and if they didn't find push button solution to their make money problems or <insert reason> they'll ask for refund. I think there should be buyers protection policy atleast in some network. Sad to see such transaction of yours hurting your business. Why not move to e-junkie or any other better site ?

Oh really? and how many scamming CB vendors are there?4
If you look for alternative payment processors to stop the refunds then you should take another look at your business model or the crap you are selling rather than blaming the innocent who believed your salespage.

9/10 of CB products are useless and hence the refund policy.

Originally Posted by ibwsw525

It's really too bad that scammers get to keep the product PLUS get their money back. I like the way Templatemonster does their transactions. Some time ago I purchased a template from them using my cc. Before they even sent the link to download, they called me first to make sure the transaction was legit. That's how they avoid charge backs.

All pay processors should allow merchants to call customers to verify the purchase. In addition, refunds should not be given for digital downloads. It leaves no recourse for the merchant who loses out on their product and their money. However, there is a way to render digital downloads useless if the customer decides he wants the product for free and his money back as well.

maybe your product is just shitty like 98% of the stuff on clickbank.

So it's one refund. Who cares.


And yeah, if anyone is a scammer it's the vendor.

Hey. Dont mix things up. Refund is not the same thing as chargeback.

Originally Posted by Bross

Oh really? and how many scamming CB vendors are there?4
If you look for alternative payment processors to stop the refunds then you should take another look at your business model or the crap you are selling rather than blaming the innocent who believed your salespage.

9/10 of CB products are useless and hence the refund policy.

You mean products like "how to cook italian food" or "how to clean computer registry" are also shitty?

How much dollars are the products promising you to make per month?

Originally Posted by dennisyu

maybe your product is just shitty like 98% of the stuff on clickbank.

So it's one refund. Who cares.


And yeah, if anyone is a scammer it's the vendor.

Originally Posted by Bross

Oh really? and how many scamming CB vendors are there?4
If you look for alternative payment processors to stop the refunds then you should take another look at your business model or the crap you are selling rather than blaming the innocent who believed your salespage.

9/10 of CB products are useless and hence the refund policy.

There are scamming vendors, but far fewer than you seem to think.

Many Clickbank products, to a complete newbie, can indeed be helpful. If you're an experienced marketer, you might find them worthless, but that would equate to me saying all books in kindergarten classes are worthless, simply because I personally don't get anything out of them.

The fact is, if they were truly scams, the FTC would (and does) shut them down.

I know that my last launch actually had a couple people personally email me to tell me that my offer helped them.

There are some offers that are just plain bad, but the "scam" reputation is perpetuated by people who expected a fast, cheap, easy way to make obscene money.

There are ways to make obscene money, but none of them are fast, cheap, and easy. Kelly Felix said it best:

People will just go, "I bought your program. Soooo... when will money start being deposited in my bank account? Oh wait, I have to actually DO something? Nevermind, I'm out. You're a scam!"

I don't understand how people can rationalize that kind of attitude.

If you're an intermediate at IM, then stay away from Clickbank offers, because you're probably already past them. It doesn't make them scams. It means you're just more advanced than their target audience.

Originally Posted by dennisyu

maybe your product is just shitty like 98% of the stuff on clickbank.

So it's one refund. Who cares.


And yeah, if anyone is a scammer it's the vendor.

If you think this, you know nothing about Clickbank, which means your opinion really carries no weight.

Well said.

The ironic thing here is that neo3187's product is not actually shit, im using it and after 7 days of using the templates and advice in his product, im already seeing a good 10% clickthrough rate with Google Adsense. Just need to achieve rankings now for higher visitors.

Sure there are shitty vendors who scam people to shit with over hyped bullshit, but there are actually some genuine vendors with decent products.

The trouble with money making products is that you need the bullshit hype of for example 'make $3000 in 30 days', or people will simple pass it by. Imagine telling potential buyers the truth 'make $0 in the first 3 months while your new website is being indexed properly in Google, then maybe if you are lucky and have created good enough content, done all your SEO properly and have built enough quality backlinks, you will maybe earn up to $3000 per month', nobody in the world would purchase that product.

Buyers want results yesterday, when we are spending our own money we are at our most demanding. People will try a product for 7 days (or less) and give up thinking the product is shit and either charge-back or demand a refund.

It is swings and roundabouts, and the internet seems to always favour the buyers with transactions. So vendors need a tougher skin and accept this shit happens.

Originally Posted by JackSparrow

The ironic thing here is that neo3187's product is not actually shit, im using it and after 7 days of using the templates and advice in his product, im already seeing a good 10% clickthrough rate with Google Adsense. Just need to achieve rankings now for higher visitors.

Sure there are shitty vendors who scam people to shit with over hyped bullshit, but there are actually some genuine vendors with decent products.

The trouble with money making products is that you need the bullshit hype of for example 'make $3000 in 30 days', or people will simple pass it by. Imagine telling potential buyers the truth 'make $0 in the first 3 months while your new website is being indexed properly in Google, then maybe if you are lucky and have created good enough content, done all your SEO properly and have built enough quality backlinks, you will maybe earn up to $3000 per month', nobody in the world would purchase that product.

Buyers want results yesterday, when we are spending our own money we are at our most demanding. People will try a product for 7 days (or less) and give up thinking the product is shit and either charge-back or demand a refund.

It is swings and roundabouts, and the internet seems to always favour the buyers with transactions. So vendors need a tougher skin and accept this shit happens.

I didnt even pay heed to that hater's comment... for such people I already have a statement on my sales page which reads

Code:

This sounds good, but you have to know that this is not yet another "get rich quick scheme"! If you are looking for that you are on the wrong website. You WILL make money with my method but there is work involved!

One guy took a refund and said, all the information is available for free on the net... I was like, ofcourse, one man cant come up with something in IM niche which is not ALLREADY AVAILABLE ON THE WEB ... you paid for a method... anyways... ive accepted it now, these things happen... I just wish I had a huge email list, these things wouldnt have been come to my notice also then...

Last night someone bought through my affiliate link 4 product from a vendor. I got the 50% on comission: 125$ in my accout, so do the maths and that means he spent 250$. 30 minutes later than he purchased, he asked for the whole money back.

How can someone Install / read the whole 4 products in less than half an hour?

It´s clear to me that someone knew how to buy for free on clickbank....

Thanks to him , next week I will receive 125$ less in my direct deposit, as clickbank don´t wait 15 days to charge refunds and include them in the very next payment.

Originally Posted by aporellos

Last night someone bought through my affiliate link 4 product from a vendor. I got the 50% on comission: 125$ in my accout, so do the maths and that means he spent 250$. 30 minutes later than he purchased, he asked for the whole money back.

How can someone Install / read the whole 4 products in less than half an hour?

It´s clear to me that someone knew how to buy for free on clickbank....

Thanks to him , next week I will receive 125$ less in my direct deposit, as clickbank don´t wait 15 days to charge refunds and include them in the very next payment.

Or, he's one of those people with such little work ethic that when he got the product, he realized it wasn't a magic pill for whatever he was wanting, so he asked for a refund.

People like that are doomed to never finding what they are looking for, and always being discontent. Their loss.

Originally Posted by OTrap

Or, he's one of those people with such little work ethic that when he got the product, he realized it wasn't a magic pill for whatever he was wanting, so he asked for a refund.

People like that are doomed to never finding what they are looking for, and always being discontent. Their loss.

its really sad to see such crap happens... if I ever wanted a CB product, I either paid for it or searched for it here or on other BH forums... but I never scammed a vendor... its totally unethical... whenever a product is launched, there is always a buzz around... just read what people have to say and make a decision dammit... such act is ridiculous and CB should have better policies to safeguard the vendors as well

datz cb for u!

What is the general refund rate for clickbank products ? The items I'm promoting are averaging over 40% refunds. It's sad. So people can download anything they want then get a refund for it and keep the products.

Originally Posted by moneymachine01

What is the general refund rate for clickbank products ? The items I'm promoting are averaging over 40% refunds. It's sad. So people can download anything they want then get a refund for it and keep the products.

and if iam not wrong, CB penalizes the vendor if there are too many refunds.. first Google then CB.. blood suckers

I learnt that lesson a long, long, long time ago.

The best products to promote are health products. You wont have such problems with them.

Originally Posted by aporellos

Last night someone bought through my affiliate link 4 product from a vendor. I got the 50% on comission: 125$ in my accout, so do the maths and that means he spent 250$. 30 minutes later than he purchased, he asked for the whole money back.

How can someone Install / read the whole 4 products in less than half an hour?

It´s clear to me that someone knew how to buy for free on clickbank....

Thanks to him , next week I will receive 125$ less in my direct deposit, as clickbank don´t wait 15 days to charge refunds and include them in the very next payment.

I'm very sure that 60-day crap will be removed one day.

Originally Posted by moneymachine01

What is the general refund rate for clickbank products ? The items I'm promoting are averaging over 40% refunds. It's sad. So people can download anything they want then get a refund for it and keep the products.

Originally Posted by ScrapeBoss

I'm very sure that 60-day crap will be removed one day.

No i dont think they will remove it... cz there will be more scammer vendors to jump in to loot the buyers in literally every niche .... atleast right now mostly its the Vendors in the IM niche who are being SCAMMED ... the target audience of other niches hardly know about these tactics..

Your right. Bad vendors are making the party a mess.

But it is a known fact that there is refund scam.

I have always had more sales with the non-IM niche as an affiliate.

Originally Posted by neo3187

No i dont think they will remove it... cz there will be more scammer vendors to jump in to loot the buyers in literally every niche .... atleast right now mostly its the Vendors in the IM niche who are being SCAMMED ... the target audience of other niches hardly know about these tactics..

Originally Posted by ScrapeBoss

Your right. Bad vendors are making the party a mess.

But it is a known fact that there is refund scam.

I have always had more sales with the non-IM niche as an affiliate.

Iam even having smooth sales after launching it as a WSO... dunno where these scammers come from... anyways, I guess next time il have to think about a different niche...

Clickbank doesn't offer much protection for vendors in refund situations, but they do provide easy access to a ton of potential affiliates... it's a tradeoff. I'm trying to capture contact info for anyone who signs up to be an affiliate for my products at CB so that if I ever leave the system, I can easily pull top performing affiliates with me.

Originally Posted by ctrtheme

Clickbank doesn't offer much protection for vendors in refund situations, but they do provide easy access to a ton of potential affiliates... it's a tradeoff. I'm trying to capture contact info for anyone who signs up to be an affiliate for my products at CB so that if I ever leave the system, I can easily pull top performing affiliates with me.

This is smart, and it's how a lot of guys end up with such large launches.

Sorry for resurrecting a relatively old thread but these middlemen (CB etc.) are really becoming unbearably arrogant.

First the TOS are abusrd, "you can't do this and that... oh, and anything else not already listed, whenever we feel like it". Oh, and you are waiving your right to sue us anywhere, just in some backwater %&§=hole where the mayor's brother is my cousin's nephew's aunt.

Then, the chargeback fees. In their TOS they say they are the actual seller (buying from me and selling to the client) but I have to pay the fees?? Maybe I should ask Adobe to pay them, after all it was their product that created the ebook. Then they can take it with whoever manifactures the cooling fans of their workstations.

Finally, and the REAL issue with the reason why many products don't work for the buyer even if he decides to take action, are the same middlemen: a guy buys a product about IM, follows it to the letter, then gets slapped with chargeback fees. So he decides to get his money back since, yeah, it doesn't work.

But hey, why would CB care? It is a lot easier to aim for millions of $20 sales and hope that the buyers simply won't bother contesting peanuts, than to offer great stuff for a price. Why else are they having a max price cap for 'new' vendors? I am kind of forced to offer some junk in order to be accepted in the first place.

At the same time claiming trying hard to increase quality. What a joke.

I agree with ctrtheme, best is to get the affiliates. The smart ones always email vendors when they see great conversions, even more often if there are unnaturally high refund ratios. Like always, whatever a company is desperately hiding - that's the one thing folks should try to get their hands on

A small tip how to find them: search for your product name excluding your domain.

It's the nature of the beast with CB.

The 60-day refund policy sucks, but it DOES curb the number of chargebacks that you could be seeing.

Last year, I did over 40K in sales as a CB affiliate and vendor. How many sales ended up as chargebacks?

Two.

That's all. Out of all the sales, only two came back as chargebacks, and the only reason they did was because they were after 60 days had passed.

The best you can do is to provide continual content. If everything is not available at once, then they have to stick around to get everything. Continual, fresh, relevant content ... something that white hats and black hats can agree is always a good thing for business.

Originally Posted by OTrap

Pain in the ass.

It's part of being a vendor, though.

I'm still trying to figure out how to make everything non-downloadable. Make everything available in a members area. Then, once 60 days hit, I'd want to send them a download link.

Problem is keeping people from sharing that link. Might have to change the page name constantly. Pain in the ass, but what can you do?

Why figure it out yourself if there are enough talented programmers who can easily put this together for you. You just need to be clear in describing what you want. I am actually looking for something similar atm. And found a few programmers who I will want to work with. It's a matter of choosing the right one.

Yeah, I'd be pretty upset too. =( That just sucks.. and they shouldn't do that.

I market IM products from CB and needless to say refunds are at a staggering 40%+. I am sure other affiliates are experiencing similarly high refund rates. If this continues CB may go the way of Plimus and ban IM products altogether from their marketplace.

Originally Posted by myapps43

I market IM products from CB and needless to say refunds are at a staggering 40%+. I am sure other affiliates are experiencing similarly high refund rates. If this continues CB may go the way of Plimus and ban IM products altogether from their marketplace.

Won't happen for a couple reasons.

#1. Clickbank's aggressive refund policy is the REASON for the high refund rate.

#2. Refund rates, on the whole, are not that high, even on IM products (in fact, there are IM products with refund rates in the teens or single digits).

#3. Clickbank has been dealing with this trend for years. It gets brought up every couple years, but they always survive it. As long as there is money to be made (and there is), they will be making it.

#4. Plimus axed IM products because they were incapable of preventing ripoff sites from being posted there, not because of refund rates. I remember counting about 12 different "Commission Crusher" sites on Plimus, and I know Steve Iser. He sent a CnD to Plimus, along with several other site owners whose sites were getting ripped off. Plimus didn't, and couldn't, police that on their own platform, and since the IM niche was BY FAR the biggest offender, they nixed it.


For what it's worth, my refunds are currently sitting around 15-20%. It's funny. In the IM site creator circles, it's becoming sexy to put out something that can at least be perceived to have value for newbies (not for people who are on here).

Clickbank refund policy is very stupid.

I have been selling on ClickBank for years and almost have zero refund it's really depends on the niches I guess. I think ClickBank is an amazing service.

yeah, it TOTALLY depends on the niche.

get an email or something into your customer AR and hit new members/customers for feedback ASAP

like whats the ONE thing you want this course to help you with?

once they reply... BAM. you have proof they know they purchased.

problem solved.