Anyone have the hookup for RackSpace?

...The unlimited version of Plesk at the lowest profitable price point that we could buy your business is at $495/month. Please see the attached document I have included about Fast Servers as well as this support offering link http://www.fastservers.net/managemen...ce-levels.html. Even though we charge you more for the plesk you will ultimately be paying the same amount if not more because of support. They charge you an extra $100/month for the support, and it is only good for up to 5 total hours of support. As they only have around 50 employees... How many techs are there in support if you subtract the sales people, the accountants, the marketing people, the executives, and the administrative people.... 30 or so? Even then 30 people offering all of their customers 24/7 support, and all of them experts in Linux and Plesk... very UNlikely. Rackspace is known around the world for our support, we have 2200 employees with over 80 Certified Redhat Linux techs on staff. Also we have many plesk experts that truly understand how they function together. Besides Redhat and the Government, no other hosting provider has the amount of certified techs on staff 24/7. We deliver on what we promise and FANATICAL support is the only difference. We will be there in the good times and the bad, and Rackspace will not let you down.

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David,​

I apologize but $495 is the lowest price we can go for the solution you want. As far as competitive pricing there is no limit to the number of hosting providers you can find that have a lower price for similar specs. The reason is you are paying for hardware, software, speeds and feeds, not the reliability, uptime, expertise and support you will receive from Rackspace.​

But as I informed you we got the very lowest approval for this solution. The Rackspace UK are also affiliated with us, and they have about a 35% higher price point than the US for a server in the UK.​

Suggestion from a friend not a sales person I would not go with liquid web for various reasons http://www.webhostingtalk.com/showthread.php?t=664045 check this out first. Also this information:​

• They have around 80 employees. We have more RHCE's than they have employees.​

• Their product offering lists Dedicated hosting, Shared hosting and Virtualized hosting. They also offer colo. Which means they are not specialist/experts like Rackspace.​
• They've copied Fanatical support by calling it "Heroic Support"​
• They don't offer Redhat, just CentOS​
• It looks like they only provide 10Mbps connections, not 100Mbps like ours​
• According to forums they bill both directions of bandwidth, we bill only for outbound.​
• All in all, they are a much smaller company that lacks the depth of service, scalability, support features and experience that we have.​

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