Among other things in that mail this is what she is talking about:
1.Your website is not ranking top in Google organic search for many competitive keywordphrases.
2.Your website profile is notavailable in most of the Social Media websites.
3.Your site has poor Googleback link, this can be improved further.
4.Poor traffics in last 3months.
I wasn't aware that Sophia is doing black hat SEO I wonder if anyone falls for these scams....I guess they wouldn't send mails if this wasn't working Attachment 23428