Virus Help! [please]

SpellZ

Regular Member

Feb 8, 2009

358

319

• Feb 27, 2010

• #1

I know this is not the proper forum for this, but I honestly don't know where to turn. My other laptop got a virus I believe. All the .exe files don't want to start because a windows popup appears saying, "They got infected".

So I opened up this laptop, got Kaspersky, put it on the other laptop. went to safe moad, started it up, it downloaded but its not like 'fully downloaded', like it doesnt appear anywhere on the computer...

I really don't know what to do next....

 

R

rudeprincess

Junior Member

Dec 5, 2009

151

92

• Feb 27, 2010

• #2

Get rkill, iexplore, and hostsperm. Dos files that normally stop most viruses to allow you to clean it with antivirus. Worked for me not long ago.

 

ericsson

Elite Member

Apr 25, 2009

2,640

8,233

• Feb 27, 2010

• #3

 

SpellZ

Regular Member

Feb 8, 2009

358

319

• Feb 27, 2010
• Thread Starter Thread Starter

• #4

 

SpellZ

Regular Member

Feb 8, 2009

358

319

• Feb 27, 2010
• Thread Starter Thread Starter

• #5

Also, I just read on the site


Note System Restore does not affect personal files, such as e-mail, documents, or photos. You can only restore files that you have deleted if you have made backups of those files.

 

R

rudeprincess

Junior Member

Dec 5, 2009

151

92

• Feb 27, 2010

• #6

Spellz: Before you try system restore, download rkill on a cd, and let it boot from the disk. It will probably stop the process that is screwing up your system. And it doesn't take long to do either.

 

Gradimir Stankovic

Power Member

Jan 10, 2010

737

856

• Feb 27, 2010

• #7

Try to reinstall entire system if you don't have something really important there.
But don't backup, because it will spread virus again.

 

gregstereo

Elite Member

Jr. VIP

Oct 5, 2009

2,253

1,181

• Feb 27, 2010

• #8

I'd suggest finding a way to get kaspersky and malwarebytes anti-malware installed or at least accessible on the victim computer

Then reboot in safe mode, and do a full scan with anti-malware and kaspersky

You might need to run those apps (or similar apps) from a usb flash drive if that's an option for you, here's a couple links regarding portable versions of some security softwareI found via the Big G:

http://www.techmynd.com/10-best-portable-anti-virus-anti-malware-tools/

http://thepcsecurity.com/portable-antivirus-best-free-anti-malware-in-usb-flash-drives/

Good luck.

 

SpellZ

Regular Member

Feb 8, 2009

358

319

• Feb 27, 2010
• Thread Starter Thread Starter

• #9

nuqel.e


is the name of the trojan