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My Host Suspended My Account
- Thread starter Soloman8
- Start date
master-of-backlinks
Regular Member
- Nov 29, 2010
- 245
- 548
I believe you have posted this in the wrong section. This is more for the "lounge" i believe. Im sure you will get more feed back there.
Soloman8
Registered Member
- Nov 25, 2009
- 84
- 19
2M Host This is what they said "possibly bad coding, endless loop or similar, account can't be reactivated without a fix"
dvno879
Regular Member
- Nov 2, 2009
- 325
- 88
Just contact them and ask them what file caused the error and try to fix it, if you can't just delete it.
My host suspends my account all the time if its shared cus they dont want anything to mess up the server as other sites are being hosted on it as well...
Zeta Reticuli
Registered Member
- Feb 3, 2011
- 57
- 4
YES! It's a pain in the neck... Starting this year my site got suspended because a dumb bastard reported my site for containing some megaupload/rapidshare links so they just suspended my account and they didn't even provided me a link to download my site files... So everything I had left was a 2 weeks old backup to get my site online again... What I did after was to get a a dedi and upload my site there.
Soloman8
Registered Member
- Nov 25, 2009
- 84
- 19
Thanks for information, it is a shared server. I am waitng for reply from them.
ellie
Regular Member
- May 31, 2008
- 237
- 255
dvno hit it on the head. My websites have been suspended at least 8 times in the last 12 months alone.
It's often cron-related and usually in the early hours of the morning for me...
What were you running on the domain that could be using the resources?
Also, make sure you are using a cache system if you have a shared hosting account. Hostgator for example, wouldn't unsuspend one of my domains until I had installed a cache plugin...
It's not the end of the world, just contact their helpdesk and ask for the logs of what happened and pinpoint what caused it and stop it. Fix the problem (if you can) and give the helpdesk your good citizen speech saying that you had no idea what happened and you are eternally grateful for them helping bring this to your attention.
They'll unsuspend you 9/10 times (unless you really were black with your hats)
It's often cron-related and usually in the early hours of the morning for me...
What were you running on the domain that could be using the resources?
Also, make sure you are using a cache system if you have a shared hosting account. Hostgator for example, wouldn't unsuspend one of my domains until I had installed a cache plugin...
It's not the end of the world, just contact their helpdesk and ask for the logs of what happened and pinpoint what caused it and stop it. Fix the problem (if you can) and give the helpdesk your good citizen speech saying that you had no idea what happened and you are eternally grateful for them helping bring this to your attention.
They'll unsuspend you 9/10 times (unless you really were black with your hats)
Soloman8
Registered Member
- Nov 25, 2009
- 84
- 19
Thats BS, who was your hosting company, so I know to stay away from them?
Soloman8
Registered Member
- Nov 25, 2009
- 84
- 19
Thanks note taken, I am running a php script from NASA that auto refreshes every ten seconds, but that has been running for months.
Zeta Reticuli
Registered Member
- Feb 3, 2011
- 57
- 4
I was using ixwebhosting. Just have terrible memories of that site.
Soloman8
Registered Member
- Nov 25, 2009
- 84
- 19
"Its not an issue with the Joomla component. I activated the index.php file and again it started consuming CPU resources and causing load in the server. I am pasting the logs for your reference. "
Log: 12207 survival 16 0 42052 25m 7348 S 16.2 0.6 0:00.86 /usr/bin/php /home/survival/public_html/index.php
I am gonna dsable all cron jobs.
Log: 12207 survival 16 0 42052 25m 7348 S 16.2 0.6 0:00.86 /usr/bin/php /home/survival/public_html/index.php
I am gonna dsable all cron jobs.
Last edited:
Soloman8
Registered Member
- Nov 25, 2009
- 84
- 19
I have a backup index.php file from 2 months and it is exactly the same one these asshats are complaing about. I think my forum site is under attack at 90 second intervals causing the server to overload. Damn you Xrumer, LOL. Do not know what else it could be.
From 2MHost
"I enabled the index.php file and again the load went high. It is an issue with coding of index.php file. Please recheck it, run and test it on your local system and then confirm us and we will check it again and enable.
Please test it on your local system and fix it because we cannot test it on our server as it is a live and shared server and it will cause issues to other accounts. Let us know if you need further help."
Soloman8
Registered Member
- Nov 25, 2009
- 84
- 19
This is what I said.
"Hi, Mark
I get error codes put no CPU resources were being consumed.
Warning: require_once(F:\Program Files\EasyPHP-5.3.1\www\My Scripts\includes\defines.php) [function.require-once]: failed to open stream: No such file or directory in F:\Program Files\EasyPHP-5.3.1\www\My Scripts\index.php on line 21
Fatal error: require_once() [function.require]: Failed opening required 'F:\Program Files\EasyPHP-5.3.1\www\My Scripts\includes\defines.php' (include_path='.;C:\php5\pear') in F:\Program Files\EasyPHP-5.3.1\www\My Scripts\index.php on line 21
Regards, Blackhatter"
HIs respopnse
"Did you try to fix these errors ? Are you sure no CPU resource was consumed while running index.php script on your local system ? If that is the case then we will enable it and check one last time and if it is still causing the issue then we will suspend you account. Kindly confirm. Let us know if you need further help.
Regards,
Mark,
2mhost Technical Support "
"Hi, Mark
I get error codes put no CPU resources were being consumed.
Warning: require_once(F:\Program Files\EasyPHP-5.3.1\www\My Scripts\includes\defines.php) [function.require-once]: failed to open stream: No such file or directory in F:\Program Files\EasyPHP-5.3.1\www\My Scripts\index.php on line 21
Fatal error: require_once() [function.require]: Failed opening required 'F:\Program Files\EasyPHP-5.3.1\www\My Scripts\includes\defines.php' (include_path='.;C:\php5\pear') in F:\Program Files\EasyPHP-5.3.1\www\My Scripts\index.php on line 21
Regards, Blackhatter"
HIs respopnse
"Did you try to fix these errors ? Are you sure no CPU resource was consumed while running index.php script on your local system ? If that is the case then we will enable it and check one last time and if it is still causing the issue then we will suspend you account. Kindly confirm. Let us know if you need further help.
Regards,
Mark,
2mhost Technical Support "