BHW HOSTING - not diff. c class ips

Hello,

I am the supervisor of the company.  Let me give you a short overview of events on your server, you might be angry yet I am pretty sure you are not as angry as we are where one incompetent dc has basicly ruined our reputation.

On the server cat the final task is being worked on it the php recompilation, this is being run after that all php sites should be back to normal. Let me give you a short overview on what has happened, in all honesty you might blame us yet we blame our upstream provider, here is what happened:

Last week few ips were not working, I think you reported this issue as well. Ip routing in the DC in Missuri claimed that everything was fine with their routers. We did so many things to fix the issues which did cause downtimes and were still unsuccessful after about 24 hours of causing just pure chaos dc said that they fixed the issue in the router. So please understand the frustration that we faced here, we caused so much downtime to clients when a dc cannot even admin their fault.

Then in few days at 1:00 p.m. server went down. Dc claimed that issue is with the firewall, once again we did so many thing to resolve firewall, test it out, and in about 8 hours dc once again said that they had a power issue. --> purely pathetic which is a second time they faced issues and do not admit to them.

Now for the latest issue server's drive crashed, we reinstalled the whole server and as mentioned only few things are remaining. I clearly understand your frustration as we experienced the same frustration with Missuri dc, we never had an issue like this in any other dc.

We will keep your posted.