ChaCha Random Bans?

Boshondi

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Has this happened to anyone else? Today my account was randomly closed under suspicion, but do they really have the right to ban someone without proof? I know I have not done anything that goes against the terms. I recently have been making $30-$50 a day with ChaCha and it was going to help me with my schooling. Could the large amounts of money I'm making be the reason they suspect something? (My Twitter account has gotten very popular in the past month, and I've been making large amounts of money ever since.) So, here's the email they sent me, the funny thing is I had to ask them what happened to my account, they didn't even notify me of the ban.

Hello

Your account was flagged for suspicious traffic patterns and after a thorough investigation from our data analysts, the following information was obtained:

We have determined the traffic derived from your affiliate ID does not adhere to our clean traffic standards - this does not mean you are a scammer, but in order to protect ChaCha and our advertisers we must react when suspicious information is obtained.

You are responsible for all traffic derived from your personal affiliate account as referenced in section four of the ChaCha Affiliate Terms & Conditions: "You are solely responsible for maintaining the secrecy and security of Your password and any use of or action taken under Your account and password on the Service Platform."

As a result of this information, your account has been permanently deactivated per section six of the ChaCha Affiliate Terms & Conditions. "We reserve the right to monitor all web activity and may determine at our sole discretion whether any Traffic is fraudulent or suspect. You will not receive any fees for fraudulent Traffic as determined by Us. Should you violate any of the Policies We may refuse to pay Traffic Fees and may block your account or terminate this Agreement at Our sole discretion."


Can they really ban me without proof that I have been committing fraudulent acts? It's not my fault if my Twitter account is so popular and gets large amounts of traffic per day, I do not understand how they can ban people permanently without having some kind proof.
 
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If you do anything that goes against the rules and if your activities are suspicious to them then they must ban you.
If they have banned you for temporarily then it is your good luck.
 
I understand, but I haven't gone against the rules. I don't understand how they can permanently ban people without proof that they have actually done something wrong.
 
That's a common misconception. They can cancel your account without any "proof" whatsoever. Their program, their prerogative.

Just tell them that you think they might be noticing your recent traffic spike and explain to them how it came about. Alot of programs are understanding if you lay it out to them and talk them through it - if you can get in touch with a real person instead of a general "tech support" department.
 
I just received this email from ChaCha, any idea what they meant by it? Does this mean my ban has been lifted?

We have reviewed the changes you have requested to your account.
The following Changes to your profile have been approved.
Category 1: Approved Payment Name Type: Approved
We know you could use any network and we appreciate that you chose to use ChaCha
Thank you
 
Naw man, ChaCha is shady as hell, always has been. They also are cash poor and tend to bite off more than they can chew. They probably have too many people making that kind of money and just want to terminate them.

ChaCha are very VERY sensitive to social mentions about them. SEO your way into pissing them off and tell your story everywhere.
 
It's a shame that they do things like that, I'm still waiting for them to contact me back, they have yet to remove my ban, and I probably wont stop nagging them until they do.
 
count me in dude... but before they shave my ash i received my payment in july i think it was $104 :D

parley? :D
 
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