enigmaticus that sucks!, I know I posted a couple of times regarding submit-trackback
and hope I did not mislead. I must admit I am surprised you were not refunded.

As stated earlier the programmer bent over backwards to help me, (I still didn't like the software) but he truely tried to help.

Of course I did not ask for a refund or he may have given me the cold shoulder also?

Good luck on your refund.