Verizon's customer service is so bad, that I used to have to take the day off (seriously) when I needed to call them. They also outsource their call centers to to India, so you can't understand anything they are saying.

They also just came into out backyard (without first knocking) and starting spray painting lines on our landscaping. Needless to say they hauled ass and called the cops on my when I flashed my Glock... However, I was in the right and they had to leave (we don't have any easements on our property, though Missy does). Felt pretty good to legally use excessive force.